Sales Policy

Effective Date: December 6, 2024

At Cona Power Tech, we strive to provide our customers with high-quality products and exceptional service. By purchasing from our website, conapowertech.com, you agree to the terms outlined in this Sales Policy. Please review this policy carefully before placing your order.

1. Product Availability

We make every effort to ensure that all products listed on our website are available for purchase. However, due to factors such as stock fluctuations and supplier inventory, availability is subject to change without prior notice. If a product becomes unavailable after placing an order, we will notify you promptly and offer you the option to cancel your order or choose an alternative product.

2. Pricing

All prices listed on the website are in US Dollars (USD) unless otherwise stated. We reserve the right to modify prices at any time without prior notice. Prices do not include applicable taxes, shipping fees, or handling charges, which will be added to the total amount during checkout. We take great care to provide accurate pricing, but in the case of an error, we will notify you before processing your order.

3. Payment Methods

We accept a variety of secure payment methods, including major credit and debit cards (Visa, MasterCard, American Express), PayPal, and other payment options as available at checkout. All transactions are processed securely through encrypted payment gateways to protect your financial information.

4. Order Confirmation and Processing

Once you place an order on our website, you will receive an order confirmation via email. Please review the details of your order immediately. If you do not receive an order confirmation, please check your spam/junk folder or contact us for assistance. We process orders as quickly as possible, typically within 1-3 business days, depending on the availability of the products.

5. Shipping and Delivery

We offer various shipping options based on your location and the products ordered. Shipping fees will be calculated at checkout based on your shipping address and the delivery method chosen. Delivery times vary based on your location, but we strive to deliver your order within the estimated time frame provided during checkout.

Please note that delays may occur due to circumstances beyond our control, such as weather conditions or issues with third-party delivery services. If your package is delayed, we will notify you and provide updated information regarding the delivery status.

6. Returns and Exchanges

If you are not satisfied with your purchase, we offer a 30-day return policy for most products. Please refer to our Refund and Returns Policy for more details. Products must be returned in their original condition, unused, and with all packaging intact to qualify for a refund or exchange.

7. Customer Support

For any inquiries, product issues, or assistance with your order, please contact our customer support team. We are here to help and ensure your shopping experience is as smooth and enjoyable as possible.

Contact Information